Terms & Conditions
All Scrabo Fine Art products are dedicated to your total satisfaction. If you have any suggestions or comments please email us using our contact form.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment, once an order is placed we will debit your card in pounds sterling (UK).
Payments to Scrabo Fine Art are processed via Paypal enabling Paypal registered customers to complete a purchase without having to share their financial details online. At checkout, customers are also able to pay with Visa, Mastercard or American Express. Alternatively please call 028 91 457222 during office hours to place your order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Out Of Stock Items
Please note that the Scrabo Fine Arts website does not currently have a live integrated stock system.
We do our best to ensure all products are available, but despite our endeavours, this is not always possible. If your order contains items that are out of stock, all available items will be dispatched to you and the remaining items in your order will be dispatched when they become available at no extra delivery charge. If we are expecting the out of stock items to arrive within 7 working days, the order will be held and shipped complete. If you wish to cancel your order of items that are not in stock, we will refund the amount of cancelled goods within 7 working days of receiving notification of cancellation.
If stock does not arrive in 28 days of us receiving your order, we will notify you and refund the cost.
Delivery Schedule
UK orders are normally delivered within 3-4 days.
Express Delivery is available at 1-2 days.
Credit Card Security
For your peace of mind, when orders are placed at our website credit card details are processed on our behalf by PayPal using 128 bit SSL encryption, they are not sent or held on any of our computers.
Contact Us
If you need to contact us, please email us using our contact form. Alternatively, you can call on 028 91 457222 or write to us at Scrabo Fine Arts, 40 Main Street , Bangor, BT20 5AG, Northern Ireland.
Return and Refund Policy
Scrabo Fine Art want all customer to be delighted with their purchases from us. If you wish to return an item for any reason we offer a 30 Day FREE returns service.
All Goods are inspected before dispatch to ensure they conform the the highest standard. Where goods are being returned for reason other than fault, goods must be returned in original packaging and Scrabo Fine Art undertake to provide the customer with a full refund.